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Universal Q Agreement, Terms and Conditions

THE PERSON ACCEPTING THIS AGREEMENT FOR THE CLIENT REPRESENTS THAT THEY ARE DULY AUTHORIZED TO DO SO FOR AND ON BEHALF OF THE CLIENT, AND THAT THE CLIENT UNDERSTANDS AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT

A. Your Agency will:

  1. Immediately following the Course, pay Priority Dispatch the current registration fee for each employee of Agency (or employees of entities legally affiliated with Agency) to be trained at the Course (an “Agency Registrant”).
    1. Any change to such registration number thereafter may require additional fees for extraordinary shipping and handling charges, which shall be invoiced by Priority Dispatch and paid by Agency to Priority Dispatch within 30 days after Agency’s receipt of such invoice;
  2. Complete the Course Information Questionnaire.
  3. Provide a suitable classroom, of adequate capacity to comfortably train up to 30 trainees. Classroom shall be maintained as a smoke-free environment furnished with the following equipment (in size, number and configuration to be perceived effectively by all Course Registrants in the classroom), which Agency shall provide and maintain in good working order throughout the Course:
    1. LCD projector-computer image projector with laptop computer compatible interface.
    2. Projection screen.
    3. An Instructor's Work Table.
    4. Black or White Board with Markers and Erasers.
  4. Receive and safeguard Course materials which Priority Dispatch will provide for the Course, then distribute one set to each student. Extra Course materials must be safeguarded and returned by Agency to PDC immediately after the first day of the Course, un-opened and in condition equivalent to their delivery condition, or your Agency will be charged and pay the standard fee for any course materials not returned to PDC.

B. Priority Dispatch will:

  1. Receive and process all registrations and Fees (including those from your Agency) for the Course, and for International Academy of Emergency Dispatch Certification Testing. 
  2. Provide a Certified EMD-Q, EFD-Q, or EPD-Q Trainer (the “Instructor”) and materials to conduct the Course (including International Academy Certification Testing) for all properly registered and pre-paid Course Registrants.  The individual Instructor provided shall be assigned (and may be changed) by Priority Dispatch at Priority Dispatch's sole discretion and in accordance with Priority Dispatch's standard Policies & Procedures for such assignments; and
  3. Submit test results to the International Academy for its processing and issuance of Diplomas, Certificates of EMD-Q, EFD-Q, and EPD-Q Certification, and for registration, re-test notifications, renewals, etc.

C. General Provisions:

  1. All payments of Fees must be received by Priority Dispatch within the time-periods specified herein, and shall be paid by Agency check or (for government agencies only) binding Agency Purchase Order.  In the event that such Purchase Orders are used, these must specify actual disbursement by check to be received by PDC no later than ten business days after the last day of the Course.  Trainees whose registrations are not received by Priority Dispatch by the first day of the Course will not be included in the Course. Any Fee payments not actually made and performed by Agency in accordance with these specifications will be immediately due and payable to Priority Dispatch and shall be subject to default collection procedures.
  2. Priority Dispatch may invite up to three complementary outside registrants as its guests at the Course.
  3. If the total enrollment in the Course is less than 10 Trainees and/or Outside Registrants, then, in order to offset Priority Dispatch’s fixed costs of providing an Instructor for the Course, Agency agrees that Priority Dispatch shall have the right to charge an additional contingent fee (at the current rate) to your Agency. 
  4. In the event the host agency cancels a course or changes the dates of the course within three weeks of the start of a course, there will be a $500 penalty to help offset administrative and instructor travel expenses.
  5. Neither Priority Dispatch nor Agency may cancel or modify this agreement, without the prior, written consent of the other, unless the party desiring to do so is willing to pay the unrecoverable costs incurred by the other party in its compliance with this Agreement, and on terms acceptable to the other party.